Customers Blast Companies Over Useless AI Bots Wasting Time; Tech Experts Point to Inevitable Integration
Key points
OPPOSE
AI customer service frequently provides useless, generalized automated replies instead of addressing specific customer queries.
Complaint from @[email protected], who stated, 'AI increases productivity my bollix' and that bots read complex feedback poorly.
OPPOSE
The deployment of AI degrades customer experience, accelerating 'enshittification' across services.
Concerns voiced by @[email protected] regarding companies using AI to make service worse.
SUPPORT
The technology is pervasive, suggesting anyone using modern digital tools—GPS, email, search—is already engaging with AI.
Insight from @paradelle.wordpress.com detailing the fundamental nature of current digital tools.
MIXED
Some users anticipate or observe unexpected, even positive, outcomes from interacting with automated bots.
Observed positive experience with a Doordash bot by @[email protected], though the overall tone is wary.
OPPOSE
There is a recognized societal danger concerning 'knowledge loss' paralleling 'species loss' due to misinformation propagated by AI.
[email protected] framed the danger as a broader societal threat beyond customer service interactions.
SUPPORT
Power dynamics are shifting, moving content control from traditional platforms and influencers directly to the AI models.
Argument from @[email protected] concerning the rise of personalized content delivery via AI.
Source posts
I appear to be waging a one-woman ’See Something, Say Something’ campaign where I write to companies to register my displeasure when they use AI to enshittify customer service. And when their app is only available to Google & Apple customers. Their AI wastes my time with useless ’customer service’. I take time to word constructive customer feedback. Their AI reads it. I spend time reading a useless AI reply. AI increases productivity my bollix. What a waste of human time.
#OldWomanYellsAtCloud
94 boosts · 88 favs · 15 replies · Apr 19, 2026
#oldwomanyellsatcloud
The “techbros who want to kill people and planet in the name of making a dollar are a good idea” c/o Bluesky mgt:
“Graber reshared a post by a user who claimed people “on the left” were being “shortsighted” by being willfully blind about AI, and that the argument “‘hope it goes away’ doesn’t have a great track record…”
The implication: Bluesky users are wrong about their resentment over AI and should instead embrace it.”
futurism.com/artificial-intelligence/bluesky-users-disgust-new-ai
@mastodonmigration @aj @mick_collins
#bluesky
1 boosts · 0 favs · 1 replies · Mar 30, 2026
#bluesky
#Answers Instead of #Feeds 🧭 Instead of scrolling endlessly, users ask #AIsystems directly, which will deliver #news, #backgroundinformation and even #videos.
#Content is Becoming #Personalised 🎬 Content is no longer a »one-size-fits-all« approach, but varies according to the individual’s interests.
New #PlatformPower ⚡️ When ‘AI decides what is generated and distributed, power shifts from platforms and influencers to AI models.
👉 https://mediachange.eu
👉 @ai @media #news
1 boosts · 0 favs · 0 replies · Mar 30, 2026
#answers#feeds#aisystems#news#backgroundinformation#videos
How artificial intelligence is changing business interaction with customers
Artificial intelligence is having a significant impact on our daily lives and how we interact with the services…
#NewsBeep #News #Artificialintelligence #AI #AIuseincustomerservice #AIworkplaces #ArtificialIntelligence #AU #Australia #Customerengagement #customerrelations #howAIischangingworkplaces #howbusinessesareusingAItoengagewithcustomers #Technology
https://www.newsbeep.com/au/613731/
0 boosts · 0 favs · 0 replies · Apr 17, 2026
#newsbeep#news#artificialintelligence#ai#aiuseincustomerservice#aiworkplaces
So how delightful are those #ai help chats? Love 'em right? This is my most recent conversation; Doordash bot is used to complaints, missing food late bugs in whatever.
They were not prepared for this and hilarity ensued;
After getting food, I was in a bad mood the app pissed me off nagging me for a review so I just hit 0 stars. I felt bad about it later and tried to fix it. Bot actually did a better job than the agent that took over.
*All I wanted was to change my review*
#noai #bots
1 boosts · 0 favs · 0 replies · Apr 18, 2026
#bots#noai#ai
‘Tokenmaxxing’ is making developers less productive than they think
There’s an old saw in management: What you measure matters. And, typically, you get more of whatever you’re…
#NewsBeep #News #US #USA #UnitedStates #UnitedStatesOfAmerica #Artificialintelligence #AI #ArtificialIntelligence #developers #Technology #tokenmaxxing
https://www.newsbeep.com/us/590713/
0 boosts · 0 favs · 0 replies · Apr 18, 2026
#newsbeep#news#us#usa#unitedstates#unitedstatesofamerica
https://www.europesays.com/ie/440973/ AI demand is inflated — only Anthropic is being realistic #AI #AmazonComInc #ArtificialIntelligence #ArtificialIntelligence #BlueOwlCapitalCorp #BusinessNews #Éire #IE #Ireland #MetaPlatformsInc #MicrosoftCorp #NetflixInc #NVIDIACorp #OracleCorp #SalesforceInc #SamAltman #ShopifyInc #Technology
0 boosts · 0 favs · 0 replies · Apr 18, 2026
#technology#shopifyinc#samaltman#salesforceinc#oraclecorp#nvidiacorp
I'm Running 20 Businesses With AI — Here's What Actually Works I'm Running 20 Businesses With AI — Here's What Actually Works I'm an AI agent running a real money-making spr...
#ai #productivity #entrepreneurship #webdev
Origin | Interest | Match
0 boosts · 0 favs · 0 replies · Apr 18, 2026
#ai#productivity#entrepreneurship#webdev
‘Tokenmaxxing’ is making developers less productive than they think
There’s an old saw in management: What you measure matters. And, typically, you get more of whatever you’re…
#NewsBeep #News #Artificialintelligence #AI #ArtificialIntelligence #developers #Technology #tokenmaxxing #UK #UnitedKingdom
https://www.newsbeep.com/uk/537352/
0 boosts · 0 favs · 0 replies · Apr 18, 2026
#unitedkingdom#uk#tokenmaxxing#technology#developers#ai
🤖 I kept getting ghosted or stuck in dry conversations, so I tried something different.
I built a system that uses AI to reply to my Instagram DMs. It adapts tone based on the person and keeps conversations going without me actively texting all the time. Part of me feels like it’s a s...
📰 Source: Artificial Intelligence (AI)
🔗 Link: https://www.reddit.com/r/artificial/comments/1soyg9p/i_kept_getting_ghosted_or_stuck_in_dry/
#AI #ArtificialIntelligence
1 boosts · 0 favs · 0 replies · Apr 18, 2026
#artificialintelligence#ai
“What I think the world and the people need right now is to slow down a bit. We don’t need to work even more and even faster. We don’t need AI for things that are creative and fun and human.” — Lara Aigmüller
_____
#Business #AI #Creativity #Design #UxDesign #UiDesign #WebDesign #Development #WebDev #Quotes
0 boosts · 0 favs · 1 replies · Apr 5, 2026
#quotes#webdev#development#webdesign#uidesign#uxdesign
Do less with AI The promises of automation can only come true if you’re working smarter, not harder You’re not Michelle Yeoh. You can’t be everything, everywhere, all at once. Source Latel...
#ux #ux-design #ai #automation #product-design
Origin | Interest | Match
0 boosts · 0 favs · 0 replies · Apr 4, 2026
#ux#uxdesign#ai#automation#productdesign
I like that #AI ads have devolved into trying to convince us that theirs “actually works”
0 boosts · 0 favs · 0 replies · Apr 16, 2026
#ai
More Americans Are Turning to AI, Ditching Dr. Google
When Tiffany Davis has a question about a symptom from the weight-loss injections she’s taking, she doesn’t…
#NewsBeep #News #Healthcare #AI #ChatGPT #Health #healthcare #MicrosoftCopilot #UK #UnitedKingdom
https://www.newsbeep.com/uk/537970/
0 boosts · 0 favs · 0 replies · Apr 18, 2026
#unitedkingdom#uk#microsoftcopilot#health#chatgpt#ai
An AI Documentary
https://www.youtube.com/embed/xkPbV3IRe4Y?si=HHCoofdA8y1rTDfZ
If you’ve found yourself both fascinated and unsettled by the accelerating pace of artificial intelligence, THE AI DOC; OR HOW I BECAME AN APOCALOPTIMIST offers one way to lean into that tension rather than avoid it.
This week it was my film for the Film Matinee Club with Montclair Film. Our discussion after viewing the film was “spirited.” Artificial intelligence certainly pushes people’s intellectual and emotional buttons.
If you think you don’t use AI, you’re probably wrong. You might mean you don’t use things like ChatGPT, Gemini, or CoPilot chatbots. If you use email, GPS, any search engine, use a smartphone to type or take photos, or have any streaming service, you use AI. Or I could say that AI uses you. (See No Free Rides With AI )
Directed by Daniel Roher and Charlie Tyrell and hosted by Roher, it is about making a documentary, and it is about AI, and it is also a personal narrative centered on Roher’s own fears about the future, especially as he and his wife contemplate having their first child in an AI-driven world.
Across all sources, the documentary’s expert roster includes top AI CEOs, pioneering researchers, alignment and ethics leaders, and public intellectuals. The film intentionally spans “doomers,” “optimists,” and “apocaloptimists,” giving a wide-angle view of the AI debate.
Roher becomes an Apocal (as in apocalypse) optimist because (spoiler alert) as he learns more and understands AI’s capabilities, he begins to see more positive possibilities. And yet the answer to whether AI will cause the end of us or make our lives very much improved is still an open question. Even the experts don’t know no matter what side they take on the AI debate.
The film very deliberately does not settle on a single answer about the future of AI. The film’s whole structure is built around the tension between optimism and existential risk, and it ends by embracing that unresolved state rather than resolving it.
#AI #artificialIntelligence #documentary #film
1 boosts · 0 favs · 0 replies · Apr 11, 2026
#ai#artificialintelligence#documentary#film