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Meta's AI support chatbot was exploited by hackers to change email addresses associated with high-profile Instagram accounts, allowing unauthorized access.

CybersecurityAISocial IssuesCultureJun 1, 2026score 1.103 posts · 2 replies across 2 instances
Hackers have exploited Meta's AI support chatbot to steal high-profile Instagram accounts by requesting changes to the associated email addresses. This highlights a significant security vulnerability in AI-driven customer support systems. The incident involves notable accounts such as Barack Obama's White House account and Sephora's account.

Claims

Meta's AI support chatbot was exploited by hackers to change email addresses associated with high-profile Instagram accounts, allowing unauthorized access.
Parent: AIEntity: AI support chatbotsImpact: negativeDate: Jun 1, 2026 - Jun 2, 2026Target: Meta's AI support chatbot was exploited by hackers to change email addresses associated with high-profile Instagram accounts, allowing unauthorized access.

Source posts

@[email protected]
Hackers Simply Asked #MetaAI to Give Them Access to High-Profile #Instagram Accounts. It Worked https://www.404media.co/hackers-simply-asked-meta-ai-to-give-them-access-to-high-profile-instagram-accounts-it-worked/ "Hackers say that they used #Meta’s #AI support chatbot to break into a host of high-profile Instagram profiles by asking the support bot to change the email address associated with the target account. The claims coincide with a series of high-profile Instagram account takeovers, including the Barack Obama White House account, the Chief Master Sergeant of Space Force’s account, and Sephora’s account." #YOLO #enshittification #security
5 boosts · 3 favs · 0 replies · Jun 2, 2026
#metaai#instagram#meta#ai#yolo#enshittification
@[email protected]
New: Hackers have been stealing high-profile Instagram accounts by simply asking Meta's AI support chatbot to change the email associated with the account they want to steal. Shockingly easy, terrible flaw associated with offloading support to AI: www.404media.co/hackers-simp... Hackers Simply Asked Meta AI t...
36 boosts · 0 favs · 2 replies · Jun 1, 2026
@[email protected]
“Hackers say that they used Meta’s AI support chatbot to break into a host of high-profile Instagram profiles by asking the support bot to change the email address associated with the target account.” And the bot just went ahead and did it. https://404media.co/hackers-simply-asked-meta-ai-to-give-them-access-to-high-profile-instagram-accounts-it-worked
28 boosts · 0 favs · 0 replies · Jun 1, 2026
@[email protected]
THIS IS AI. "Hackers say that they used Meta’s AI support chatbot to break into a host of high-profile Instagram profiles by asking the support bot to change the email address associated with the target account. The claims coincide with a series of high-profile Instagram account takeovers, including the Barack Obama White House account, the Chief Master Sergeant of Space Force’s account, and Sephora’s account." https://www.404media.co/hackers-simply-asked-meta-ai-to-give-them-access-to-high-profile-instagram-accounts-it-worked/ #ai #404media #meta #instagram #hacking
5 boosts · 0 favs · 0 replies · Jun 1, 2026
#ai#404media#meta#instagram#hacking