Proton's use of AI is ethically problematic due to its resource-intensive nature and alleged unethical practices.

Well, I contacted Proton support. My message opened with the 404 media report, and continued: "It's difficult to express just how disappointed I am. I signed up for Proton roughly a decade ago because I believed you were making the world a better place. I even subscribed at a higher tier than I needed, because I believed in you. So-called AI is a cancer. It guzzles resources at a ruinous pace. It can only function due to industrial-grade theft and plaigarism. It is ethically bankrupt technology. And now you're being pushed to not only use it, but to use it to - frankly - fuck up everything you've built so far. I will be considering my options now for moving to another service. Why can't we just have nice things? Why can't some company just not turn out to be terrible, just once? Sincerely $fullname" I got a response I consider the best I could ask for under the circumstances: "Hello Len, Thanks for getting in touch, and for being honest about how you feel. We've seen the reporting this week about AI strategy and culture at Proton, and I understand why it's raised questions for you. Although I can't provide you with any updates or answers right now, I can assure you that it's being discussed across the company, and once we're ready, we'll share a full response publicly. I've passed your feedback on, so that it is accounted for in the conversations that are taking place. Kind regards, $supportPersonName Customer Support Proton Mail" So there's that. Meanwhile I've downloaded all the documents I was keeping on my Proton Drive and stored them on my NAS, and I'm in the process of archiving my emails to same. They make an export tool for downloading and decrypting the files. At this stage I don't know whether I'm preparing for a move (I don't know where to) or insuring against the services failing when the mad AI push inevitably breaks things. #Proton #ProtonMail

Well, I contacted Proton support. My message opened with the 404 media report, and continued: "It's difficult to express just how disappointed I am. I signed up for Proton roughly a decade ago because I believed you were making the world a better place. I even subscribed at a higher tier than I needed, because I believed in you. So-called AI is a cancer. It guzzles resources at a ruinous pace. It can only function due to industrial-grade theft and plaigarism. It is ethically bankrupt technology. And now you're being pushed to not only use it, but to use it to - frankly - fuck up everything you've built so far. I will be considering my options now for moving to another service. Why can't we just have nice things? Why can't some company just not turn out to be terrible, just once? Sincerely $fullname" I got a response I consider the best I could ask for under the circumstances: "Hello Len, Thanks for getting in touch, and for being honest about how you feel. We've seen the reporting this week about AI strategy and culture at Proton, and I understand why it's raised questions for you. Although I can't provide you with any updates or answers right now, I can assure you that it's being discussed across the company, and once we're ready, we'll share a full response publicly. I've passed your feedback on, so that it is accounted for in the conversations that are taking place. Kind regards, $supportPersonName Customer Support Proton Mail" So there's that. Meanwhile I've downloaded all the documents I was keeping on my Proton Drive and stored them on my NAS, and I'm in the process of archiving my emails to same. They make an export tool for downloading and decrypting the files. At this stage I don't know whether I'm preparing for a move (I don't know where to) or insuring against the services failing when the mad AI push inevitably breaks things.