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The term 'user' in UX design should be retired in favor of 'people' to avoid dehumanizing connotations.

TechnologyUx DesignEthics In DesignApr 21, 2026score 0.552 posts · 3 replies across 2 instances
The thread discusses the need to retire the term 'user' in UX design due to its dehumanizing connotations, advocating for the use of 'people' instead. This reflects a broader debate about language in technology and design practices.

Claims

The term 'user' in UX design should be retired in favor of 'people' to avoid dehumanizing connotations.
Parent: UX DesignEntity: Terminology in UX DesignImpact: negativeDate: Apr 21, 2026Target: The use of the term 'user' in UX design

Source posts

@[email protected]
Yes, though I think it's been time. When teaching UX design, I try to use the term "people" as often as possible and discuss the abstract, clinical and potentially dehumanizing connotations of the word "user." Something I cover in my book Design for Privacy, too. https://www.technologyreview.com/2024/04/19/1090872/ai-users-people-terms
0 boosts · 0 favs · 3 replies · Apr 21, 2026
@[email protected]
Yes, tho I think it's been time. When teaching UX design, I use the term "people" as often as possible and discuss the abstract, clinical and potentially dehumanizing connotations of the word "user." Something I cover in my book Design for Privacy, too. www.technologyreview.com/2024/04/19/1... It’s time to retire the term “...
1 boosts · 0 favs · 0 replies · Apr 21, 2026