The term 'user' in UX design should be retired in favor of 'people' to avoid dehumanizing connotations.
Claims
The term 'user' in UX design should be retired in favor of 'people' to avoid dehumanizing connotations.
Parent: UX DesignEntity: Terminology in UX DesignImpact: negativeDate: Apr 21, 2026Target: The use of the term 'user' in UX design
Source posts
Yes, though I think it's been time. When teaching UX design, I try to use the term "people" as often as possible and discuss the abstract, clinical and potentially dehumanizing connotations of the word "user." Something I cover in my book Design for Privacy, too.
https://www.technologyreview.com/2024/04/19/1090872/ai-users-people-terms
0 boosts · 0 favs · 3 replies · Apr 21, 2026
Yes, tho I think it's been time. When teaching UX design, I use the term "people" as often as possible and discuss the abstract, clinical and potentially dehumanizing connotations of the word "user." Something I cover in my book Design for Privacy, too.
www.technologyreview.com/2024/04/19/1...
It’s time to retire the term “...
1 boosts · 0 favs · 0 replies · Apr 21, 2026